Question 1

How does the connection to my scale work?

Accepted Answer

Our gateway is connected directly to the existing vehicle scale. The weighing data is transmitted via an LTE connection. Since our SIM card works on all German networks, the connection is especially reliable.

Question 2

How does Biotaktix make everyday life easier at my biogas plant?

Accepted Answer

Biotaktix digitizes and automates core work processes at your biogas plant: from the scale through feeding to documentation. This saves you time, prevents errors, and gives you continuous oversight of all data.

Question 3

Which scales can be connected?

Accepted Answer

Our customers use vehicle scales from various manufacturers. Since our system works manufacturer‑neutral, we connect with scales of any brand (e.g., RHEWA, Systec, Dini Argeo, ...).
We will gladly check your vehicle scale free of charge – just get in touch with us.

Question 4

How does Biotaktix differ from weighing programs?

Accepted Answer

Biotaktix is more than a classic weighing program: instead of only recording weighings, it digitally maps the entire process chain of your biogas plant—from delivery to billing and documentation.

Question 5

Can existing data be imported?

Accepted Answer

Sure! We import existing master data for you as part of the integration, so you don't have any unnecessary typing work. We are happy to provide you with an Excel template for this.

Question 6

Do I get support for the setup and operation?

Accepted Answer

Yes – we support you not only with the setup, but also are available for any questions about operation. You can reach us by email, WhatsApp and phone.

Question 7

Is Biotaktix an ERP system for my biogas plant?

Accepted Answer

Yes, Biotaktix covers many aspects of plant operation in an integrated software solution.

Question 8

Can data be imported from field records?

Accepted Answer

Yes, data from most field records can be imported directly.

Frequently asked questions

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